Privacy Policy
Last Modified on 27th April, 2024
THIS PRIVACY POLICY (“PRIVACY POLICY“) SETS FORTH THE MANNER OF COLLECTION, USE AND DISCLOSURE OF INFORMATION GATHERED ON THE WEBSITE (DEFINED HEREAFTER). PLEASE READ THIS PRIVACY POLICY CAREFULLY.
BY CONTINUING TO USE THE WEBSITE AND/OR SERVICES, OR ACCESS OF THE WEBSITE AND ANY OTHER APPLICATIONS OF VISTOUREAI TECHNOLOGIES PRIVATE LIMITED YOU AGREE TO THE TERMS OF THIS PRIVACY POLICY AND THE TERMS AND CONDITIONS ON THE WEBSITE AND/OR SERVICES. IF YOU DO NOT AGREE TO SAME, YOU MAY NOT ACCESS OR USE THE WEBSITE AND/OR AVAIL THE SERVICES.
Access and use of the Website is subject to the Terms and Conditions (“Terms and Conditions“) accessible on www.vistoureai.com. Defined terms used but not specifically defined in the PRIVACY POLICY would carry the meaning as ascribed to it in the Terms and Conditions.
VistoureAI Technologies Private Limited, a private limited company with its registered office at 30/181(1), Amrutham, West Yakkara, Palakkad, Kerala, India, 678001, its affiliates, assigns, subsidiaries (“VistoureAI”, "We", "Us" or "Our") is engaged in the business of providing artificial intelligence, SaaS, PaaS, and software services including but not limited to Skybox, over the internet with persons who use the services provided by VistoureAI (“You” or “Your”) and in this regard owns and operates a website www.vistoureai.com and its related domain and subdomains.
VistoureAI considers privacy of utmost importance and this PRIVACY POLICY sets forth the policy of Vistoure AI regarding privacy of the User on its;
(i) Website; and/or
(ii) all related widgets, tools, applications, data, software, API’s; and/or
(iii) any associated services provided by Us through electronic means where we acquire personal information of the User.
((i),(ii) and (iii) are hereinafter collectively referred to as the “Website").
By accessing the Website or otherwise using the Website, you (hereinafter referred to as “You”, “Your” as applicable) expressly consent to Our collection, storage, use and disclosure of the Information (as defined hereunder) in accordance with the terms of this PRIVACY POLICY.
As we update, improve and expand the Website, this PRIVACY POLICY may change at Our sole discretion without notice, so please refer back to it periodically as You will be deemed to be governed by the terms of such modified PRIVACY POLICY, as it comes into effect from time to time. By using Our Website, you are deemed to have read, acknowledged and accepted all the provisions stated in this PRIVACY POLICY, including any changes that we may make from time to time.
1. COLLECTION OF INFORMATION
In order to utilize the Website, users must provide specific personal, non-personal, and other data, collectively referred to as "Information" as outlined below:
a) Personal Information: Users may be required to provide information that personally identifies them ("Personal Information"). This includes:
- Contact Data: such as first name, last name, email address, and phone number.
- Demographic Data: such as zipcode, address, city, and country.
- Financial Information via third-party payment processors/aggregator ("TPPPA") to enable payments, such as account/routing numbers and debit/credit card numbers.
Additionally, any information provided in communication with us, like email or letter, may be collected as Personal Information. Please note this list is illustrative and not exhaustive.
Personal Information provided by users will not be considered sensitive if freely available and/or accessible in the public domain. Additionally, content posted by users on public platforms within the website, such as reviews or discussion boards, will not be considered personally identifiable information.
b) Non-Personal Information: When visiting the Website, certain non-personal information may be collected, including domain and host from which the internet is accessed, internet protocol address, operating system, browser type, and internet service provider. This information does not personally identify users.
c) Automatic Information: To enhance Website responsiveness, electronic tools like "cookies" may be used to collect information on individual interests. Server logs may include details such as web requests, internet protocol addresses, browser types, and one or more cookies to uniquely identify browsers. Cookies are primarily used for user authentication.
d) User Communications: Communications sent by users, such as emails, may be retained to process inquiries, respond to requests, and improve services.
f) Information on Behalf of Children: Parents or legal guardians accessing the Website on behalf of minor children are responsible for sharing information related to their child. Such information will be treated as Personal Information unless specified otherwise.
Failure to submit requested Information may result in denial of access to the Website or certain aspects thereof. We are not liable for such denial due to inadequate Information provided. If the data provided is false, VistoureAI shall at its sole discretion terminate or suspend the account in the manner as provided under the Terms and Conditions.
2. USE OF INFORMATION
We do not sell, trade, or transfer Information to third parties, except trusted third parties assisting in Website operations, business conduct, or service provision. Information may be released when deemed necessary to comply with the law, enforce Website policies, or protect rights, property, or safety.
Information provided may be processed for the following purposes: Personalizing user experience, Processing information in accordance with this PRIVACY POLICY and applicable laws, Improving services and offerings, Contacting users and customizing communication and marketing materials, Analyzing and suggesting related products/services, Sending information and updates, Preventing fraud and illegal activities, Protecting Website security, integrity, business, services, and users, Allowing customized messages from professionals and business partners, Publishing user testimonials or reviews, and Disclosing Information in compliance with applicable laws or to protect rights, property, or safety.
3. DATA RETENTION
Personal Information is retained as necessary or permitted by applicable law and in light of the purpose(s) for which it was obtained. Criteria for retention include ongoing relationships with users, legal obligations, and legitimate business interests.
4. SHARING OF INFORMATION
For Website purposes, Personal Information may be shared with business partners, administrators, vendors, agents, service providers, or affiliates for legitimate business reasons in accordance with applicable law. In cases of audit, reorganization, merger, sale, or other disposition of business assets, collected Information may be shared/transferred/assigned to relevant third parties.
5. SECURITY
Reasonable security measures are employed to protect Information from unauthorized access, maintain data accuracy, and ensure appropriate use/disclosure. The Website is hosted on secure servers utilizing firewalls and advanced technology to prevent external interference or access.
6. LINKS TO THIRD PARTY SITES
The Website may contain links to third-party applications/websites beyond Our control. Users should refer to the privacy policies of such Third Party Sites, as policies may differ from Our own. No Personal Information is provided to third-party websites/advertisers/ad-servers without user consent.
7. YOUR CONSENT
By using the Website and/or providing Information, users consent to the collection, use, and sharing of Information in accordance with this PRIVACY POLICY. Users explicitly agree to the collection, storage, processing, transfer, and sharing of Information (including Personal Information) with third parties, professionals, or registered business partners/users for purposes outlined in this PRIVACY POLICY.
8. CONTACT US
If You have any questions, concerns, or feedback regarding the collection, use, or handling of the Information, please note that we encourage you to contact us at support@vistoureai.com. We are committed to addressing Your inquiries promptly and transparently.